about client

CAPITOL LIGHTING’S 1800LIGHTING.COM

1800Lighting.com is an e-commerce company that sells light fixtures, ceiling fans and more.

Capitol

Client Challenges

  • Lacked visibility of Sales Rep activities
  • Required a scoring system for prospects and leads
  • Needed automation to keep Sales Reps on top of their open leads and opportunities
  • Required a system to manage Sales Rep quotas, attainment & earned commission

Solution Provided

  • Integrated Salesforce with Website using Jitterbit
  • Setup Web-to- Lead and Lead lifecycle & Scoring in Salesforce
  • Implemented Sales Cloud
  • Setup reporting to track Sales rep activities and performance

Benefits / Results

  • Improved Salesforce adoption by Leadership and Sales reps. Timely follow ups with customers and prospects led to increased sales
  • Faster and accurate Sales rep commission reporting

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SERVICE CLOUD IMPLEMENTATION PROJECT

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SALESFORCE FOR NON-PROFIT PROJECT

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