Service Cloud

Are you Considering Salesforce for
customer support ?

Request a free consultation

Customer Support Automation

Automated Customer support Proceess

CUBE84 can help you leverage Service cloud to provide Customer support through the different channels – Email, Phone, Website and Social Media.

Salesforce Service Cloud

Customer Service Solutions

Service_icon1

Case Management

Setup Salesforce to capture and manage your customer service requests from your website, email, social media and customer portal.

Service_icon2

Live Agent Chat

Offer your customers personalized real-time help online by implementing Live Agent Chat

Service_icon3

Customer Portal

Let your customers self-serve themselves by setting up the Service Cloud community.

Service_icon4

Knowledge Management

Support Reps and Customers can leverage your knowledge base to search for relevant answers and resolve issues independently without assistance.

Service_icon5

CTI Integration

Integrate Salesforce with your Telephone System to pull up all customer details before answering a service call.

Service_icon6

Social Media Customer Service

Enable your Support team to service customers across a variety of social platforms including Twitter, Facebook and other social networks.

Free Consultation

Lets Talk about your project

I am not a robot!

37 + 9 =