What We Offer

CRM Solutions
for BIDs

We understand the specific challenges of Business Improvement Districts and deliver tailor-made CRM solutions to help BIDs operate efficiently without the need for multiple spreadsheets, applications, and tools.

We Help BIDs Utilize Salesforce To

Access all BID related information in one place

  • Key stakeholder groups such as BID board members, residents, property owners, vendors, Govt. contacts etc.
  • Properties and related information including – yearly assessments, tenancy, vacancies, service requests, etc.
  • Businesses, Vendors and other Organizations

Email automation for strategic outreach

  • Send targeted emails to property owners, businesses, residents and other stakeholder groups within the community
  • Track engagement and outreach to varied stakeholder groups across different events and campaigns
  • Build attractive and personalized email templates

Work and manage Service Requests

  • Submit Service Requests with pinpoint location on map feature
  • Work Service Requests using multiple devices – phone and tablet
  • Search & View Service Requests on a map (satellite and street view).
  • Transfer Service Requests to City 311 Systems and 3rd Party Agencies

Public Asset Management

  • Capture, track and manage Public Assets owned by the BID
  • Pinpoint location of Public Assets such as Bike Racks, Recycle Bins etc
  • Search and View Public Assets on a Map (satellite and street view) by zone, asset type, etc.

Event Management

  • Create and email branded event invitations to key stakeholder groups
  • Manage event registrations, attendees and feedback
  • Gain insight into Event ROI, attendance trends etc.
  • Track funding sources by type (sponsorship, in-kind, etc.)

Report on key metrics and trends

  • Service Request metrics such as ticket volume,resolution rate, etc.
  • Email campaign performance and overall community engagement
  • BID staff and vendor performance trends
  • Property Assessment historical trends

Featured Customers

Testimonial

Cube84 rescued us from an underutilized, poorly implemented CRM system and helped us to build a useful tool from the rubble. Their team was professional, responsible, and responsive. Particularly, their specific experience in our industry, Business Improvement Districts, was a terrific asset. They helped us to identify best practices from others in similar implementations. We are happy to continue the partnership post-implementation through ongoing support and look forward to continual improvement.

Bid Logo

Benjamin DeWitte
Research & Data Manager
Downtown Santa Monica, Inc

Read Our Success Story

Salesforce Implementation

See how Downtown Santa Monica BID improved staff productivity

Read Case Study

Read Our Success Story

Salesforce Implementation

See how Downtown Santa Monica BID improved staff productivity

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