Taylor's Salesforce Transformation: Streamlining Admissions

Taylor, an admissions officer in SoSmart School in Portland faces a sea of chaotic admissions applications at midnight, & feels overwhelmed.

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Dawn brings no relief, with incomplete applications piling up and optimism fading.

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Taylor struggles with missing forms, a backlog of emails, and endless calls, finding the admissions process a complex, unclear puzzle.

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On the brink of despair, Taylor discovers Salesforce as a beacon of hope to streamline admissions.

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Taylor brings in a Salesforce Consultant, Fred who begins customizing Salesforce, aiming to automate and simplify the admissions chaos.

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Digital workflows replace paper, introducing efficiency and order into the SoSmart School’s admissions process.

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New communication tools improve interactions between the school and applicants, ensuring quicker and better connections.

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The impact is clear: more applications processed, increased applicant satisfaction, and a significantly streamlined process.

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