What is District360 ?

THE CRM FOR DOWNTOWN
DISTRICTS

Discover District360 – a CRM built exclusively for Downtown Districts and management areas. Leveraging the Salesforce platform, District360 brings all of your property, business, and stakeholder information into one system giving your team a 360-degree view of all operations in your District.

District360 Helps BIDs With

Property Management

Property
Management

  • Capture all details for Properties in the downtown district area
  • Manage related information such as assessments & BID tax rates, tenancy, vacancies, service requests, etc.
  • View all Owners, Managers, and other Contacts associated with each Property
Contact Management

Contact & Board of Directors
Management

  • Capture and classify information for all key stakeholder groups such as BID board members, residents, property owners, vendors, government. contacts etc.
  • Relate Contacts to relevant Properties, Businesses, Major Initiatives, and Meetings
  • Capture and maintain details for Board of Directors roster, historical board documents and more
  • Track every touchpoint with contacts (Phone calls, Emails, Meetings, Events)
Business Directory Management

Business Directory
Management

  • Leverage business information maintained in Salesforce and convey onto website for efficient directory management
  • Match look and feel of existing pages but also leverage features to enable visitors to segment and search Businesses by categories and sub-categories
  • Enable website visitors to view the pinpoint location of Businesses on map
Board of Directors Management

Meeting & Major Initiative
Management

  • Schedule Board of Directors and other associated Meetings
  • Capture and track meeting RSVPs, attendance and related documents
  • Manage communications leading up to and post-meeting
  • Manage and track major initiative budget, funding sources, and related Contacts, Businesses and Properties
Public Asset Management

Public Asset / Public Realm
Management

  • Capture, track and manage public realm asset inventory such as Bike Racks, Recycle Bins, Street Furniture, Planters, Lamp Posts, etc.
  • Search, locate and view Public Assets on Map (satellite and street view) by zone, asset type, damages, etc.
  • Create and manage maintenance and work orders, send to city agencies or third party vendors
Service Request / Case Management

Service Request / Case
Management

  • Manage entire lifecycle of services requests and work using multiple devices – phone and tablet
  • View Service Requests with pinpoint location on map feature, identify hot areas and properties
  • Search & View Service Requests on a map (satellite and street view)
  • 311 Integration enables transfer of Service Requests to City 311 Systems and 3rd Party Agencies

Our Greatest Success Belongs to Our Customers

Downtown DC CRM Integration Case study

DowntownDC

Salesforce Implementation and DC311 Integration

Santa Monica BID Salesforce Implementation Case Study

Santa Monica BID

Salesforce Implementation and Managed Services

tlcbd

TLCBD

Salesforce Implementation

Our BIDs Customers

Testimonial

Downtown Santa Monica, Inc

Cube84 rescued us from an underutilized, poorly implemented Salesforce system and helped us to build a useful tool from the rubble. Their team was professional, responsible, and responsive. Their technical expertise, paired with attention to process improvement, has renewed our confidence in Salesforce as a useful business tool. Particularly, their specific experience in our industry, Business Improvement Districts, was a terrific asset.

Benjamin DeWitte

DowntownDC Business Improvement District

We asked Cube84 to build out two custom applications in Salesforce and our experience was incredible. We all really appreciated how much they value customer input and emphasize usability. We could not be happier with the end product; I personally use the applications every day. They've provided enormous value to our team. I cannot recommend Cube84 enough to anyone looking for a Salesforce consulting partner. The team is amazing and the end product works far better than expected, there's nothing more you can ask for.

Daniel Bramley

Georgetown Business Improvement District

We had an excellent experience working with Cube84 to upgrade our Salesforce instance to the District360 model. The team at Cube84 brought their experience and best practices working with similar organizations to create a model that worked for us. They also spent significant time understanding the particular nuances of our data needs and customizing the structure where appropriate. Cube84 was responsive, provided regular updates throughout the process, and were available after implementation to ensure the transition was smooth.

Jamie Scott

The East Cut Community Benefit District

The Cube84 team has successfully led and managed the implementation of our data onto a customized version of Salesforce/District360. Their process is well thought through, each working session was productive and the team is very much solution-oriented. Kathryn has done an excellent job project-managing the implementation, and the team of administrators—including Sri—was extremely proactive in providing support.We could not have been more satisfied with our experience with Cube84 and are looking forward to continuing working with them!

Pierre Lagarde

Downtown Long Beach Alliance

We originally had Microsoft Dynamics CRM as our CRM platform. The platform was clunky, hard to use, did not fit our needs, and we had a little support. We were thrilled to develop a platform that was more akin to our needs and could not have done it without Cube84! Cube84 team has been both a partner and educator throughout the process. Kayt and Sri ar experienced, highly professional, and quick to catch onto the nuisances of the BID world.I would recommend Cube84 without hesitation to any BID looking to develop a CRM system. I look forward to our ongoing relationship.

Austin Metoyer

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