Customer Support Automation

 

Automate Customer Support

CUBE84 can help you leverage the Service cloud to provide customer support through the different channels – Email, Phone, Website, and Social Media.

Salesforce Service Cloud Consultant in USA & Canada

Customer Service Solutions

 

Case Management through service cloud

Case Management

Setup Salesforce to capture and manage your customer service requests from your website, email, social media and customer portal.

Live Agent Chat

Live Agent Chat

Offer your customers personalized real-time help online by implementing Live Agent Chat.

Let your customers self-serve themselves by setting up the Service Cloud community from salesforce.

Customer Portal

Let your customers self-serve themselves by setting up the Service Cloud community.

Knowledge Base for sales rep

Knowledge Management

Support Reps and Customers can leverage your knowledge base to search for relevant answers and resolve issues independently without assistance.

CTI integration with Salesforce Service cloud

CTI Integration

Integrate Salesforce with your Telephone System to pull up all customer details before answering a service call.

Social Media Customer Support for your brand through cloud system

Social Media Customer Service

Enable your Support team to service customers across a variety of social platforms including Twitter, Facebook and other social networks.

Free Consultation

 

Lets Talk about your project