Service Now Consultant

Embrace the IT transformation with ServiceNow & Cube84
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Artificial Intelligence for ITSM

“A predictive model is only as good as the data you use to train it.”

Today’s industry average: 40% of the incidents are incorrectly assigned, 27% of the incidents have more than 1 hop. With more than 100 person-years of managing Service management, Cube84 has the expertise to correct the data and make your predictive intelligence, First Time Right

“Transformation is more about unlearning than learning.”

Engage Cube84 to get your Predictive Intelligence to learn the right things and improve the MTTR & CSAT.

ITOM Focus

“In God we trust, all others must bring data” – W. Edwards Deming

Nearly 30% of CIO spend is on software subscriptions, 37% of which are wasted (deployed but not used). 40% of the organizations moved public cloud workloads back to on-premise. Cube84 has the expertise and the ecosystem to deliver IT Operations from cradle to grave.

Discover – Identifying the right parameters to be discovered, ServiceNow Discovery, SCCM, and other monitoring tools integration

Analyze – Cube84’s Predictive Intelligence framework analyzes the accuracy and financial & technology worthiness of CI data

Report – Reporting framework, SNOW reporting inclution, Vivid Charts, Designer (ins.pi)

Our Services

TrueUpMe

Our Data Center Infrastructure Management product on the ServiceNow platform addresses:

Ability to visualize the datacenter footprint, capacity, and demand management
Power, U and network port capacity, and usage
The life cycle of hardware and software
Enabling defragmentation and colocation of business units
Planning for computing and storage consolidation
Enabling command center to remote manage the data centers

MapMe

MapMe helps customers utilize ServiceNow’s Predictive Intelligence learn the domain specific nuances and drive Day 1 productivity.

Cube84 IP cleans the existing (learning) data for correct assignment group, category, and debt mapping
Implements predictive analytics
Creates ready-to-deploy reports for technology & operational debt
Performs automation assessment
Will map team performance
Improves environment stability

XifyMe

Cube84 has a rich set of partnership and tools ecosystem for seamless service delivery. Ready-to-deploy integrations include:

Ayehu – IT Process Automation leader. Identification of automation use cases and integration with Ayehu
Turbonomic – CMDB integration to analyze and optimize OnPrem and Cloud spend management
AppDynamics – BSM integration with ServiceNow
Designer (ins.pi) – ITOM integration to visualize the dependency and datacenter design