Our Expertise
Artificial Intelligence for ITSM
“A predictive model is only as good as the data you use to train it.”
Today’s industry average: 40% of the incidents are incorrectly assigned, 27% of the incidents have more than 1 hop. With more than 100 person-years of managing Service management, Cube84 has the expertise to correct the data and make your predictive intelligence, First Time Right
“Transformation is more about unlearning than learning.”
Engage Cube84 to get your Predictive Intelligence to learn the right things and improve the MTTR & CSAT.
ITOM Focus
“In God we trust, all others must bring data” – W. Edwards Deming
Nearly 30% of CIO spend is on software subscriptions, 37% of which are wasted (deployed but not used). 40% of the organizations moved public cloud workloads back to on-premise. Cube84 has the expertise and the ecosystem to deliver IT Operations from cradle to grave.
Discover – Identifying the right parameters to be discovered, ServiceNow Discovery, SCCM, and other monitoring tools integration
Analyze – Cube84’s Predictive Intelligence framework analyzes the accuracy and financial & technology worthiness of CI data
Report – Reporting framework, SNOW reporting inclution, Vivid Charts, Designer (ins.pi)
Our clients
Capitol Lighting
As a typical SMB attempting to launch Salesforce, with limited resources, the role of the implementation partner was critical. Cube84 was a strategic partner, process consultant and implementation expert. Conscious of my budget and resources, the Cube84 team worked through data integration, process design, documentation and finally user training. Overall, very happy with them and their approach to my initiative.
Fishtree
My experience with the Cube84 team was nothing short of phenomenal. We were implementing a CRM for the first time and the team made the process very smooth and easy for us. They are not only extremely knowledgeable but professional and responsive. There is no question that we will continue to use Cube84 moving forward.
NSF
We engaged CUBE84 for a complex Salesforce project that required us to migrate our internal processes, systems & historical data. They impressed with their hands on project management skills, and ability to quickly understand our business and processes. I would highly recommend Cube84 for any Sales cloud and Pardot implementation.
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