Our Expertise
Artificial Intelligence for ITSM
“A predictive model is only as good as the data you use to train it.”
Today’s industry average: 40% of the incidents are incorrectly assigned, 27% of the incidents have more than 1 hop. With more than 100 person-years of managing Service management, Cube84 has the expertise to correct the data and make your predictive intelligence, First Time Right
“Transformation is more about unlearning than learning.”
Engage Cube84 to get your Predictive Intelligence to learn the right things and improve the MTTR & CSAT.
ITOM Focus
“In God we trust, all others must bring data” – W. Edwards Deming
Nearly 30% of CIO spend is on software subscriptions, 37% of which are wasted (deployed but not used). 40% of the organizations moved public cloud workloads back to on-premise. Cube84 has the expertise and the ecosystem to deliver IT Operations from cradle to grave.
Discover – Identifying the right parameters to be discovered, ServiceNow Discovery, SCCM, and other monitoring tools integration
Analyze – Cube84’s Predictive Intelligence framework analyzes the accuracy and financial & technology worthiness of CI data
Report – Reporting framework, SNOW reporting inclution, Vivid Charts, Designer (ins.pi)
Free ServiceNow Consultation
Let’s talk about your ServiceNow project