Case Study
Optimize the CPQ implementation
Inability to determine YoY growth factors was addressed by automating and optimizing ARR and contracts renewals, and by generating customized reports with upsell and YoY growth details.
engagement type
Estimated Project
product
CPQ
industry
High Tech
Quorum provides public affairs software to map, track, change and report on the policy landscape.
Overview
- Key Challenges: Inability to determine YoY growth factors
- Key Solutions: Customized reports with upsell & YoY growth details
- Key Impact: Automated & optimized ARR and contracts renewals
challenges
- Manual identification of expiring ARR renewal
- Inability to determine year-on-year (YoY) growth factors
- Inaccurate calculation of ARR amounts
- Unable to link multiple contracts of the same customer into one renewal
Solutions
- Synchronized Salesforce and accounting system
- Configured reporting system with Upsell details & YoY growth factors
- Enabled the capability to renew multiple contracts within a single renewal opportunity
- Automated Contract Lifecycle based on expiring date & renewal status
Impact
- Automated ARR renewal system: reduction in time & eliminated human errors
- Accurate visibility into expiring and new renewal contract details: effective business decisions
- Renew multiple contracts in one opportunity: saved time & established unified communication with customers