When client records are scattered across HMIS, spreadsheets, and paper files, case managers spend more time hunting for information than using it. Care360 is CUBE84's case management and coordinated entry solution, built on Salesforce. It connects the full client journey from outreach through housing stability in one place.
Nonprofit implementations
Continuum expertise
CoC, ESG, HOPWA, HUD-VASH
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Care360 is a standalone product for housing organizations and member agencies that need structured case management and coordinated entry. You do not need to replace your CoC-mandated HMIS to use it. Care360 works alongside your existing HMIS and routes data to it at the right points in the client journey. For CoC customers, Care360 is included in Housing360 at no additional cost.
Whether you are an HMIS Administrator running reports for a CoC, a Program Director responsible for APR submissions, or an Executive Director whose team disappears for two weeks every reporting cycle, Report360 addresses the root cause.
"I have to check three different places just to understand what has happened with this person."
HMIS holds compliance data. Paper files hold intake notes. A spreadsheet holds follow-up tasks. No single view of the client exists. Case managers spend time gathering information instead of using it.
"Every case manager documents differently. When someone is out sick, no one can pick up where they left off."
Without standardized templates and structured fields, case notes become individual narratives rather than usable records. Supervisors cannot see what is happening across their team.
"We sent the referral. We just have no idea what happened after that."
Referrals go out by email or phone call and then fall into silence. By the time someone follows up, the placement window has passed.
"We find out we missed our housing placement goal at the end of the year, not in time to do anything about it."
Outcome reporting happens at deadline time, not in real time. Programs run on instinct instead of insight. Early intervention becomes reactive intervention.
Care360 configures Salesforce to manage the full client lifecycle from outreach through housing stability. Six layers, one connected product. Case management is the core. Six additional layers do what most legacy case management tools cannot.
Your CoC requires HMIS-compliant data for HUD reporting. Care360 is structured so that case management data your team enters for daily operations also flows to your HMIS at the right moments. Staff enter it once. The system routes it.
Every interaction, assessment, service plan, and referral lives in a single client profile.
When a case manager is out, their replacement picks up a complete record. No institutional knowledge lost.
Team leads and program directors have visibility into caseloads, goal progress, and documentation quality in real time.
HUD reporting, CoC oversight, and funder dashboards pull from the same operational data your team uses every day.
We use the same phased delivery approach across every engagement. Your team builds confidence at every step. By go-live, adoption is already happening.
Weeks 1 to 3
Weeks 3 to 8
Weeks 8 to 12
There is no shortage of Salesforce consultants. What most cannot tell you is that they understand the full homelessness response system, speak HUD fluently, and have seen what happens when a system gets built without that knowledge.
We start by understanding your current workflows, your program structure, and where the process breaks down. Phased delivery. We stay through adoption.
The full HMIS platform for CoCs. Care360 is included.
APR and CAPER reporting with one click, ready for SAGE submission.
Daily shelter operations built on Salesforce.
