Emergency shelters and transitional housing programs handle dozens of enrollments, bed assignments, referrals, and operational decisions every day. When all of that happens on whiteboards, shared spreadsheets, and paper logs, nothing connects. Shift handoffs are incomplete. Leadership has no visibility. And the same information gets entered twice: once in the daily ops tool and again in HMIS.
Shelter360 is CUBE84's shelter operations solution, built on Salesforce. It manages daily enrollments, waitlists, bed assignments, referrals, operational notes, and AI-powered alerts in one connected system.
Nonprofit implementations
Continuum expertise
CoC, ESG, HOPWA, HUD-VASH
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Shelter360 is in production today at Roots Young Adult Shelter. The product was built around real shelter operations, not theoretical workflows.
Shelter360 is a standalone product for emergency shelters and transitional housing programs that need a structured daily operations system. You do not need to replace your CoC-mandated HMIS to use it. Shelter360 works alongside your existing HMIS and routes enrollment, check-in, and exit data to it at the right points in the client journey. For CoC customers, Shelter360 is included in Housing360 at no additional cost.
"We track everything in a spreadsheet for daily operations and then enter it again into HMIS. It takes twice as long."
"The morning staff has no idea what happened overnight unless someone left a note. And notes get lost."
"If you ask me what our current occupancy is right now, I have to call the front desk."
Six layers, one connected product. Core operations handle every shift. Five additional layers do what most shelter management tools cannot.
Your CoC requires HMIS-compliant data for HUD reporting. Shelter operations data collected in Salesforce is structured to flow into your HMIS at the right points in the client journey, whether that is at enrollment, at exit, or on a scheduled basis. Staff enter information once. It does not need to be re-entered into HMIS manually.
Enrollments, bed assignments, referrals, waitlists, and operational notes in one place. Staff stop maintaining parallel systems.
Every incoming shift starts with a full operational picture. Risk flags, pending referrals, and bed holds are visible from the first moment.
Shelter directors check a dashboard instead of calling the front desk. Occupancy, waitlist, and alerts are always current.
Shelter operations data flows to HMIS at the right points. Staff enter it once. The system handles the rest.
Weeks 1 to 2
Weeks 2 to 6
Weeks 6 to 9
There is no shortage of Salesforce consultants. What most cannot tell you is that they understand the full homelessness response system, speak HUD fluently, and have seen what happens when a system gets built without that knowledge.
Scale and pedigree.
More than 200 implementations across housing, social services, behavioral health, and community organizations. Built on Salesforce, the platform 150,000+ nonprofits trust globally.
Domain depth.
We speak HMIS, coordinated entry, APR, CAPER, and HUD data standards. We know how CoCs are structured, how member agencies are funded, and what a case manager's day looks like.
Numbers that justify the investment.
Report360: 85-90% reduction in APR/CAPER prep time, up to 150 hours saved annually. Shelter360: 50-60% reduction in shelter staff time. Housing360: APR and CAPER generated with one click.
Risk reduction.
We quote fixed fees before any work starts. Per organization, not per user. Structured discovery with read-back before any build. 3-week Hypercare on every engagement.
Speak with someone who has worked with CoCs across the country. No generic walkthrough. Just a real conversation about your CoC.
Each product works alongside your existing HMIS. Start with one. Add others when you are ready.
The full HMIS platform for CoCs. Report360 is included.
Case management and coordinated entry in one connected system.
Stop spending days on APR and CAPER reports.
