Housing360

Technology alone will not solve homelessness. But it can reduce friction in the system and accelerate the journey from unhoused to housed. Housing360 is the HMIS built to do exactly that.

Housing360 is a purpose-built HMIS for Continuums of Care, built on Salesforce. It brings coordinated entry, case management, shelter operations, member agency data sharing, and HUD reporting into one connected platform. Care360, Report360, and Shelter360 are all included.

"Should someone's path to housing depend on luck, advocacy skills, or which provider they contacted?"

Talk to a Housing Expert SEE OUR SOLUTIONS

200+

Nonprofit implementations

FULL

Continuum expertise

HUDCompliant

CoC, ESG, HOPWA, HUD-VASH

The three questions every CoC asks us first.

Most CoC conversations start with the same questions. We answer them clearly, up front.

Is it HUD compliant and does it generate APR and CAPER reports?

Yes. Fully. Including CoC, ESG, HOPWA, and HUD-VASH programs. Reporting is powered by Report360, which is included in every Housing360 engagement.

What happens to our historical client data?

We migrate it. With a proven methodology, parallel run support, and no disruption to your operations. Years of client history moves with you.

Will our member agencies be able to use it?

Yes. With role-based access, configurable workflows, and multi-tenant data sharing built for how CoCs actually operate.

What brings most CoCs to this conversation.

These are not failures of leadership or effort. They are what happens when a community's homelessness response system runs on technology that was never designed for coordination.

You are accountable for outcomes you cannot see

"I am responsible for what happens across our whole system but I have no real-time view of it."

Program performance, coordinated entry, and placement rates live in different places. By the time leadership sees the data, the decisions are already made.

Referrals fall through between providers

"We know the referral went out. We just do not know if anyone acted on it."

Without closed-loop tracking, referrals disappear after they are sent. Case managers chase confirmations manually. People wait longer than they should.

Prioritization is inconsistent across teams

"Different teams are using different criteria. We are not placing people equitably."

When assessment tools and prioritization logic vary across your CoC, placement decisions vary too. The system is supposed to prevent that.

Reporting is a deadline event, not a management tool

"We spend weeks preparing reports that tell us what happened six months ago."

APR and CAPER preparation pulls your team away from operations every cycle. The data those reports contain is rarely used between deadlines.

You want to focus on people.

The system keeps forcing you to focus on the process. Housing360 is built to close that gap.

Housing360

Powered by Salesforce. Extended by CUBE84.

Housing360 handles every stage of the housing response journey, from street outreach and coordinated entry through case management, placement, and HUD reporting, in a single connected system.

What makes it different is what it is built on. Because the foundation is Salesforce, the same platform that runs your HMIS can also run fundraising, donor management, volunteers, outcomes, and AI. No new systems. One platform that grows as your CoC grows.

What is included in Housing360

Every Housing360 engagement includes the full HMIS platform plus three purpose-built products configured and delivered as part of the same implementation.

Care360 for case management and coordinated entry across your CoC and member agencies. Report360 for APR and CAPER reporting generated with one click, ready for SAGE submission. Shelter360 for daily shelter operations including bed management, shift handoffs, and referral tracking.

These are not add-ons. They are part of how we deliver Housing360.

Everything your CoC needs. All in one place.

Seven layers. One platform. Core HMIS handles your day-to-day operations. Six additional layers do what most legacy HMIS platforms cannot.

Outreach and Placement

Locate facility, warm handoff

Referral and Enrollment

Intake assessments

Service Coordination

Data-driven recommendations

Stabilize and Support

Ongoing case management

Outcomes and Exit

Wraparound care, long-term housing

Outreach and Placement

Locate facility, warm handoff

Referral and Enrollment

Intake assessments

Service Coordination

Data-driven recommendations

Stabilize and Support

Ongoing case management

Outcomes and Exit

Wraparound care, long-term housing

Coordinated entry with single intake, eligibility scoring, prioritization, and referral routing

Case management with unified client records, service plans, and structured case notes

Real-time bed and capacity management across all member agencies and programs

APR and CAPER reporting powered by Report360, structured for SAGE submission

Member organization portal built on Salesforce Experience Cloud, configurable by program type

HUD data standards maintained and updated as standards change

Every legacy HMIS does this. We do it on Salesforce, which is where the differences start.

AI placement recommendations match clients to the right shelter, program, or housing option in real time

Eligibility and risk scoring flag program eligibility automatically and predict re-entry risk

AI case summaries auto-draft case notes from intake conversations and updates

Voice notes let case workers dictate in the field; AI converts to structured records

Smart alerts and automated follow-ups trigger escalations without staff chasing them

Most legacy HMIS platforms have no native AI. The ones that do bolt on third-party services that send your client data outside the platform. We don't.

Open API connects Housing360 to billing systems, behavioral health platforms, employment tools, and Medicaid data

Pre-built connectors for common nonprofit infrastructure: payment processors, donor platforms, communication tools

Member agency data sharing through Salesforce Experience Cloud, configurable by program type

Data flows in and out without manual exports or vendor-locked file formats

Salesforce ecosystem gives you access to thousands of pre-built integrations on AppExchange

Most legacy HMIS platforms are closed systems. You wait for the vendor to build the integration you need. We don't make you wait.

Grant and donation management with built-in compliance reporting tied directly to program data

Donor management with giving history, engagement tracking, and moves management

Volunteer management for recruitment, scheduling, tracking, and recognition across programs

Outcome management to define, measure, and report against funder requirements without rebuilding reports each cycle

Same Salesforce environment runs housing operations, fundraising, and program outcomes. No data silos.

Most HMIS platforms stop at HUD compliance. We start there and extend across everything else your CoC runs.

Add a new program, new assessment, or new report in days, not months

Configure forms, workflows, dashboards, and user permissions through Salesforce admin tools

No professional services tickets every time HUD updates a data standard or your CoC adds a member agency

Your HMIS Administrator owns the system after we hand it over

We train your admin team during implementation so you are self-sufficient by go-live

Most legacy HMIS platforms require professional services hours for every configuration change. You will pay for those hours forever. Not with us.

SOC 2, ISO 27001, and HIPAA-eligible configurations standard

Role-based access control configurable by program type, member agency, and individual user

HUD data standards built into the platform architecture, not bolted on

Audit trails on every record, every change, every user action

Multi-tenancy supports multiple member agencies within a single CoC environment with full data segregation

100% PII masking on every Report360 export

Most legacy HMIS platforms require professional services hours for every configuration change. You will pay for those hours forever. Not with us.

Add member agencies, programs, and capabilities without changing systems

Same Salesforce environment scales from one shelter to a multi-county CoC collaborative

No "we have outgrown our HMIS" migration projects 5 years from now

Annual subscription is per organization, not per user. Your cost does not balloon as your CoC grows.

Unified Client View ties housing data, donor records, volunteer activity, and outcomes together

Most legacy HMIS platforms force a migration when you outgrow them. Salesforce does not have a ceiling.

The question worth asking any HMIS vendor.

When your CoC is ready to expand into fundraising, grants, AI, or analytics, what does that look like? Another tool? Another vendor? Or does your HMIS already include it?

Most HMIS platforms stop at compliance. Housing360 is built on Salesforce, so every expansion happens on the same platform your team already knows. No new systems. No new vendors.

Fundraising and Donor Management

Run your development operation on the same platform as your programs. Donor history, gifts, campaigns, and annual fund management connect directly to program outcomes.

Grant Tracking and Compliance Reporting

Track grant applications, awards, deliverables, and compliance reports alongside the program data that feeds them. No more exporting to spreadsheets.

AI-Powered Case Management via Agentforce

Outreach workers ask the AI which shelter to recommend and it answers based on real-time availability and client needs. Case managers get barrier summaries automatically. Notes are transcribed from conversations.

Advanced Analytics via Data Cloud

Go beyond standard HMIS dashboards. Connect housing data with Medicaid, behavioral health, and other datasets to measure outcomes across the full continuum.

What implementation actually looks like.

Every CoC is different. Program structures, member agencies, and data histories vary. We do not use a one-size approach. We use a consistent framework that has worked across hundreds of nonprofit and human services implementations.

PHASE 1 · CRAWL

Discovery and Foundation

Weeks 1 to 6

Structured discovery with your CoC leadership and HMIS team
Read-back of everything we heard before any build begins
Data migration plan created and reviewed
Core HMIS configuration started
Fixed fee confirmed before work begins

PHASE 2 · WALK

Core Go-Live

Months 2 to 4

Core HMIS live for priority programs
Historical data migrated and validated
Existing system runs in parallel until your team is confident
Role-based training delivered by program type
HUD reporting tested and verified

PHASE 3 · RUN

Full Deployment and Scale

Months 4 to 6

All programs and member agencies live
Extended capabilities activated based on priorities
Outcome dashboards and leadership reporting configured
Hypercare support ensures your team is confident
Quarterly goal reviews begin

On historical data migration

We migrate your historical client data using a methodology built specifically for HMIS transitions. Your existing system stays live in parallel until your team confirms the data is complete and accurate. Years of client history, program records, and HUD data move with you.

See the platform in action.

Watch our on-demand webinar: From Outreach to Stability. A live walkthrough of Housing360 following a real client from street outreach through coordinated entry, case management, and HUD reporting.

What you will see:

AI-powered shelter recommendation from a mobile device in the field
Real-time referral handoffs with closed-loop tracking
Dynamic assessments that feed directly into client profiles
APR and CAPER report generated with a single click ready for SAGE submission
Outcome dashboards showing housing stability and program performance

Why CoCs choose CUBE84.

There is no shortage of Salesforce consultants. What most cannot tell you is that they understand the full homelessness response system, speak HUD fluently, and have seen what happens when a system gets built without that knowledge.

We Know This Space From The Inside

We speak HMIS, coordinated entry, APR, CAPER, and HUD data standards. We know how CoCs are structured, how member agencies are funded, and what a case manager's day actually looks like. We bring that before we ever talk about technology.

Fixed Fee Before We Start

We quote fixed fees before any work starts. Before we build, we run a structured discovery and read back everything we heard. You confirm we got it right. No surprises. No scope creep.

Phased Delivery That Builds Confidence

We use a Crawl-Walk-Run phased approach. Your team builds confidence at every phase. We stay through Hypercare to make sure the system delivers before we step back. By go-live, adoption is already happening.

200+ Nonprofits And Human Services Organizations

More than 200 implementations across housing, social services, behavioral health, and community organizations. Housing does not exist in isolation. Neither does our experience.

Explore the products included in Housing360

Report360

APR and CAPER reporting with one click, ready for SAGE submission.

Explore Report360

Care360

Case management and coordinated entry in one connected system.

Explore Care360

Shelter360

Daily shelter operations built on Salesforce.

Explore Shelter360

FAQs

Most HMIS platforms were built to satisfy HUD requirements. Housing360 was built to run your CoC. It handles everything a standard HMIS handles, and the same platform extends into fundraising, donors, volunteers, outcomes, and AI without adding new systems. The foundation is Salesforce, so the platform grows with your CoC instead of limiting it.

Three big differences. One, we are built on Salesforce, which means the same platform extends into fundraising, donors, volunteers, and AI without you needing another vendor. Two, AI is built in via Salesforce Agentforce, not bolted on through third-party services that expose your client data. Three, we use a fixed-fee delivery model with a structured discovery and read-back before any work begins. We can walk through a side-by-side on a discovery call.

Member agencies access the platform through role-based views configured for their workflows. Each agency sees what they need and shares what the CoC requires. Data sharing rules are configurable by program type, so sensitive information stays protected while coordinated entry data flows across the system.

We work in three phases. Discovery and foundation in the first six weeks. Core go-live between months two and four, with your existing system running in parallel. Full deployment by month six, with all programs, member agencies, and extended capabilities live. We stay through Hypercare to make sure your team is confident before we step back.

Housing360 is built on Salesforce, which meets enterprise-grade security standards including SOC 2, ISO 27001, and HIPAA-eligible configurations. HUD data standards are built into the platform architecture, not bolted on. Role-based access, configurable data sharing, and audit trails are standard.

Yes. Many CoCs start the evaluation process 12 to 18 months before their contract ends. We use that time to do a thorough discovery, plan the migration, and be ready to move the moment your window opens. Starting the conversation early gives you more options, not fewer.

Book a Consultation to Discuss Your CoC's Specific Needs

We start by understanding your CoC structure, your current HMIS situation, and where the gaps are. We do not pitch before we listen.

Book a Consultation

Housing360

Technology alone will not solve homelessness. But it can reduce friction in the system and accelerate the journey from unhoused to housed. Housing360 is the HMIS built to do exactly that.

"Should someone's path to housing depend on luck, advocacy skills, or which provider they contacted?"

Talk to a Housing Expert SEE OUR SOLUTIONS

200+

Nonprofit implementations

FULL

Continuum expertise

HUDCompliant

CoC, ESG, HOPWA, HUD-VASH

The three questions every CoC asks us first.

Most CoC conversations start with the same questions. We answer them clearly, up front.

Is it HUD compliant and does it generate APR and CAPER reports?

Yes. Fully. Including CoC, ESG, HOPWA, and HUD-VASH programs. Reporting is powered by Report360, which is included in every Housing360 engagement.

What happens to our historical client data?

We migrate it. With a proven methodology, parallel run support, and no disruption to your operations. Years of client history moves with you.

Will our member agencies be able to use it?

Yes. With role-based access, configurable workflows, and multi-tenant data sharing built for how CoCs actually operate.

What brings most CoCs to this conversation.

These are not failures of leadership or effort. They are what happens when a community's homelessness response system runs on technology that was never designed for coordination.

You are accountable for outcomes you cannot see

"I am responsible for what happens across our whole system but I have no real-time view of it."

Program performance, coordinated entry, and placement rates live in different places. By the time leadership sees the data, the decisions are already made.