Salesforce Project Manager

Responsibilities

Industry Domain Knowledge in at least one vertical
Good to have experience with packaged applications and / or SaaS applications e.g. Salesforce, SIEBEL, SAP-CRM, MS Dynamics CRM etc.
Effectively balance and prioritize multiple projects concurrently
Strong Analytical/Problem solving skills
Good understanding of Project Financials and key levers that influence profitability
Manage delivery in multivendor environment
Proven track record of managing project deliverables on time, under budget and quality
Pro-active Risk and Escalation Management
Understand various delivery frameworks e.g. Agile, CRP, Waterfall and propose utilization of the same
Accountable for CSAT

Strong Communication skills and ability to confidently communicate a point of view
Strong understanding of key client stakeholders/organization
Ability to quickly get mapped with Account team and gain understanding of Account Plan and key client and internal stakeholders
Proven experience in deal process – presales, solution and contract process
Escalation Management
Front ending and qualifying new opportunities. Be on the constant lookout for Up Selling/Cross Selling other offerings (Account Mining)
Well versed with the industry dynamics and knowledgeable about emerging trends

Bachelor’s Degree in any stream with 5-7 years of experience of project management/project advisory.
PMP/Masters will be an advantage
Salesforce Administrator certification is an advantage

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