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Case Study

Notre Dame: Staff Augmentation

Case Study

Elevating operational framework for streamlined efficiency

Simplified processes lead to enhanced strategic clarity and program sustainability

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engagement type

Staff Augmentation
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product

NPSP
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industry

Nonprofits / Education
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The University of Notre Dame is a private research university inspired by its Catholic character to be a powerful force for good in the world.

Overview
    • Key Challenges: Excessive automation, strategic indecision, shifting team dynamics.
    • Key Solutions: Optimized automations, refined decision-making, realigned resources.
    • Key Impact: Boosted efficiency, enhanced clarity, ensured program sustainability.
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challenges
    • Excess Automation: Faced with automation overload, impacting data and donor management efficiency.
    • Strategic Decisions & Vendor Picks: Lacked streamlined approach for tech adoption and partner selection, crucial for educational outreach.
    • Team & Resource Dynamics: Shifts in team roles and external support challenged program delivery.
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Solutions
    • Automation Optimization: Refined automations for better operational flow and data accuracy. 
    • Decision Framework Upgrade: Established clear criteria for technology and vendor choices, aligning with mission objectives.
    • Resource Alignment: Adjusted staffing and partnership strategies to enhance program support.
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Impact
    • Operational and Engagement Uplift: Streamlined processes led to improved donor relations and program management.
    • Strategic Alignment: Enhanced decision-making and vendor alignment boosted educational tech deployment.
    • Program Continuity: Reallocated resources ensured sustained support for educational initiatives, reinforcing mission impact.

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