An intensive and holistic STEM-focused education provider to dedicated students of color who seek equal access to college and career readiness resources. Their mission is to build a strong and diverse STEM workforce.
- Key Challenges: Enhance database, outreach and report generation
- Key Solutions: Automated communications and grant management
- Key Impact: Streamlined database management, tailored outreach tactics
- Analyze, clean and manage massive database to improve program effectiveness and fundraising
- Lack of outreach and engagement automations to interact with clients
- Produce reports on program outcomes and financial performance which satisfy high standards of transparency and accountability.
- Improve efficiency and minimize errors through intensive staff training with ongoing support for maintenance and updates
- Implemented system to automate communications, track donations, and analyze and profile donor behavior to improve fundraising efforts
- Built a custom platform to manage the grant management process and automate tasks, minimizing turnaround times, boosting efficiency and liberating staff for other endeavors
- Worked with SMASH to set up a platform to facilitate collaboration and trainings on best practices
- Optimized Salesforce to fit the specific needs and goals, maximizing ROI
- Centralized online database: Eliminated paperwork and tedious tracking, enabled personalized donor communications, response monitoring and engagement tracking
- Improved engagement: Leveraged dynamic donation groups and tailored communications through online fundraising tools and adjusted outreach tactics
- Community Building: Developed personalized relationships with regular updates, fostering a sense of involvement