Salesforce Business analyst

Responsibilities

• Plan, control, and coordinate the development of Salesforce projects from the initial definition phase, taking the concepts and following through to a successful deployment
• Map business processes and requirements
• Create, design, and format functional and technical specification documentation including architecture

diagrams, process flows, and other information or processes needed to describe the requirements for development and QA.

• Participate in meetings and projects with client staff, project managers, and developers to automate, upgrade, or expand functionalities that accomplish client requirements.
• Configure minor client requirements without depending on the developers
• Provide configuration expertise for validation and testing
• Analyze and assist or perform data migration
• Create test plans and scripts and manage User Acceptance Testing (UAT)
• Identify major milestones and establish critical path within the project plan while monitoring and reporting progress toward milestones on a daily or weekly basis as required
• Serve as liaison between the Consultant and Team members facilitating daily and weekly project review meetings
• Monitor and adjust project schedules as needed to ensure timely delivery in line with client expectations, ensuring that tight schedules are met
• Foster and maintain good relationships with IT colleagues, both internal and external
• Perform additional duties as assigned
• Demonstrate behaviors which are aligned with the organization’s desired culture and values